2026-09-24T17:38:31Z https://epublications.vu.lt/oai

oai:vu.lt:elaba:2003322 2026-07-06T23:27:25Z openaireNDLTDDRIVER

Savivaldybių e. paslaugos gyventojams /E-services for citizens provided by local government.Žekytė, Neringa,info:eu-repo/semantics/openAccessThis paper is aimed to scrutinize e-services provided by local government and based on EU and Lithuanian standards as well as to define their development perspectives. Trying to evaluate the possibilities of e-services, the analysis of EU and national legal acts, therewith a statistical data, proving that citizens are ready to use e-services, is presented. Furthermore, evaluating present slub of e-services provided by local government a survey on municipalities‘ websites and e-services‘ quantity and maturity level is delivered. Taking into account Lithuanian membership in the European Union a comparative information on EU and Lithuanian e-services provided by municipalities is presented in this paper. To estimate a possible development perspectives of e-services, one of the most popular services - the request and delivery of certificates – is delineated and analysed. According to the propositions made, the possibilities of the citizens as well as state institutions, therein municipalities, to use e-services are constantly developing. However, the potential of municipal governments is not sufficiently availed. Therefore, main reason for this particular inefficient process could be a scant attention of municipalities as well as lack of ununanimous concept on e-services provided by municipalities for citizens on the national level.Institutional Repository of Vilnius UniversitySkyrius, Rimvydasinfo:eu-repo/semantics/masterThesislit2009application/pdfhttps://epublications.vu.lt/object/elaba:2003322/2003322.pdfhttps://repository.vu.lt/VU:ELABAETD2003322&prefLang=en_US