Title Digitalisation and e-leadership in local government before COVID-19: Results of an exploratory study /
Authors Rybnikova, Irma ; Juknevičienė, Vita ; Toleikienė, Rita ; Leach, Nora ; Āboliņa, Inese ; Reinholde, Iveta ; Sillamäe, Janika
DOI 10.23762/FSO_VOL10_NO2_9
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Is Part of Forum Scientiae Oeconomia.. Dąbrowa Górnicza : Wydawnictwo Naukowe Akademii WSB. 2022, vol. 10, no. 2, p. 173-191.. ISSN 2300-5947. eISSN 2353-4435
Keywords [eng] digitalization ; e-leadership ; public sector ; local government ; municipality
Abstract [eng] Digitalisation of the public sector was already an emerging trend prior to the COVID-19 pandemic. However, the use of Information and Communication Technology (ICT) tools in municipal administrative settings was gaining traction in limited fields, with digital preparedness of employees yet to be fully established. As already argued within academic debates, digitalisation leads to the emergence of e-leadership. As such, in order to evaluate the dynamics in operation, this study focuses on local municipalities in Estonia, Latvia, Lithuania and Germany, analysing the pre-pandemic practices. Moreover, it examines the challenges to public servants, brought about by the adoption of ICT tools. A pilot study, proposing further avenues to explore for future research, it expands the theoretical understanding of how digitalisation fosters e-leadership in local administration. The qualitative analysis relies upon interviews with managers and employees within local municipalities. The results suggest that even in the pre-pandemic period, there was an overall positive attitude already established towards digitalisation and e-leadership. However, the findings demonstrate that there are emerging challenges, stemming from the process. More often than not, they are associated with the need for suitable training, difficulties in establishing an appropriate work-life balance, and disparities between the traditional organisational culture and digitalisation.
Published Dąbrowa Górnicza : Wydawnictwo Naukowe Akademii WSB
Type Journal article
Language English
Publication date 2022
CC license CC license description