| Abstract [eng] |
71 pages, 14 tables, 9 figures, 64 references The Master's thesis examines the interplay between risk management and credit approval processes and the impact of this interplay on bank performance. The scientific novelty of the Master's thesis consists in the interplay between risk management and credit approval processes, the impact of the interplay of these processes on bank performance, there is no research covering the empirical analysis of the interplay of these processes, there is no research covering the empirical analysis of the impact of the interplay of these processes on bank performance. The aim of the research is to determine how the interplay between the risk management process and the credit approval process impact bank performance. The analysis of the literature shows that the risk management process has a positive impact on the credit approval process and that the credit approval process has a positive impact on the risk management process. The analysis of the literature also shows that these processes have a positive impact on the bank's performance. In order to test these relationships, 6 hypotheses were formulated. The quantitative research method chosen was a questionnaire survey. The questionnaire was tested with 3 specialists. The data was collected using the Google Forms survey platform and the method of selecting respondents was random. The data were processed using IBM SPSS (version 29) and SmartPLS (version 4) computer software packages. The research model was validated using confirmatory factor analysis. The results of the study showed that: the confirmatory factor analysis validated the model, the structural equation modelling showed that the risk management process has a statistically significant positive impact on the credit approval process, and the credit approval process has a statistically significant positive impact on the risk management process. In addition, the results showed that the interplay between the risk management process and the credit approval process has a statistically significant positive impact on bank performance. The results of the empirical study show that when comparing the direct, indirect and total relationships between the performance of the risk management process and the performance of the credit approval process on the bank's performance, the performance of the risk management process has a greater direct, indirect and joint impact on the bank's performance than the credit approval process performance. The difference is small, but the results may indicate that the management of the risk management process is relatively more important for a improved bank performance. |
