| Abstract [eng] |
The thesis consists of 64 pages, 15 tables, 5 images and 104 references. The aim of the Master thesis is to evaluate the relationship between organizational microclimate, organizational trust, and organizational commitment, taking employees' emotional intelligence into account as a moderator. The work consists of the following parts: literature analysis, research methodology, presentation of research results and presentation of conclusions and recommendations. A literature analysis was performed, during which the concept, origin and dimensions of organizational trust, organizational microclimate, organizational commitment and emotional intelligence were introduced. It also describes the impact these factors have on organizations and their employees. The literature review was completed with the connections between the mentioned phenomena that were disclosed by research conducted by the authors in the past. The research methodology part presents the research model newly created by the author, which was created to investigate the mediating effect of organizational trust on the relationship between the organizational microclimate and organizational commitment when a moderator is emotional intelligence. Research goals, tasks, hypotheses and research processes are described accordingly. The research part examined the data collected from 307 respondents who participated in the survey. The reliability indicators of the questionnaires were checked, the data evaluation was carried out to determine whether the data is parametric. Respondents' response averages were also compared by demographic data of the respondents, and the relationships between the components were determined during the regression analysis. Finally, a moderating mediator analysis was performed. After completing the literature analysis and empirical research, the limitations of the study were presented as well as the conclusions and practical recommendations, which are beneficial for organizations to take into account to foster employees’ organizational commitment within the company. |
