Title Conflict management and its importance for project success in the implementation of public sector international projects /
Translation of Title Konfliktų valdymas ir reikšmė projekto sėkmei, įgyvendinant viešojo sektoriaus tarptautinius projektus.
Authors Vaitekūnaitė, Eimantė
Full Text Download
Pages 78
Keywords [eng] Keywords: conflict, conflict management, project success, international projects, cultural aspect, project team, public sector.
Abstract [eng] Conflicts are inevitable and have a major impact on the dynamics of project teams. For this reason, conflict management is one of the best solutions for a productive and efficient team. In this case, project managers and the project team should work together to use and improve conflict management strategies within the project team to achieve better project results. Aim and objectives: The aim of the Master's thesis is to analyze the characteristics of conflicts, their management, and impact on the implementation of public sector international projects. The study recognizes the unique challenges of cultural diversity, communication dynamics, and the context of global project management. This study covers two groups of respondents: project managers and project team members, and therefore the differences and characteristics of conflicts from the perspective of each group are analyzed. Research methodology: A qualitative research method was applied to obtain empirical information. The research was carried out using a semi-structured interview: seven project managers and five team members who work in the public sector on international projects in Lithuania were interviewed. The results were analyzed using the previously developed theoretical framework. Research results: The results of the study show that conflict and its management in public sector international project teams strongly contribute to project success, performance, and results. Furthermore, it was discovered that no conflict management strategy is used in the public sector to help achieve project results more quickly and efficiently, and it is suggested that public sector organizations working on international projects should consider and use it in order to achieve project success. The thesis provides a basis for future research and practical insights for project managers and stakeholders facing the challenges of managing international projects.
Dissertation Institution Vilniaus universitetas.
Type Master thesis
Language English
Publication date 2024