| Abstract [eng] |
This master's thesis consists of 3 chapters, 19 subsections, and totals 107 pages. It also contains 11 figures, 21 tables, 6 appendices and 148 references. The main goal of this thesis is to examine the impact of structural and psychological employee empowerment on work engagement in Lithuania's hotel sector. The thesis is divided into three key sections. The first section reviews existing academic literature and discusses the theoretical aspects, definitions, and classifications of structural and psychological employee empowerment, as well as work engagement. It also explores the connection between employee empowerment and engagement both generally and specifically in the hotel sector. The second section describes the methodology used in the empirical research, explains its aims, the tasks it entails, and the proposed hypotheses. It also outlines the characteristics of the research, the research model's validity, the structure of the survey, and the statistical tools used for data analysis. The third section analyses the data gathered during the study using predefined statistical measures – this includes creating a summary of respondents and data, carrying out tests for data normality and significance, comparing average ratings, building regression models for the relationship between model variables, and studying the mediation effect. The last part of this section presents the empirical research results, conclusions, and recommendations. This thesis has important theoretical and practical implications. The research found that structural empowerment of employees influences work engagement directly and also indirectly through psychological empowerment. The indirect effect on engagement via psychological 89 empowerment is stronger. The study concludes that psychological empowerment mediates the relationship between structural employee empowerment and work engagement. |
