| Abstract [eng] |
Master thesis consist of 86 pages, 24 charts, 2 pictures, 204 references. The study investigates the influence of perceived organizational support and work-family conflict on burnout. The master thesis consists of three parts: analysis of literature and research of existing studies, presentation of empirical research results, conclusions with recommendations. The first part - analysis of literature and research of existing studies - examines the concept, causes and consequences of burnout syndrome. The next part covers the work-family conflict, its causes, consequences and connection with burnout syndrome. The third part looks into the perceived support of the organization, its concept, and connections with work-family conflict and burnout. Finally, the mediating role of work-family conflict between these two constructs is analyzed in related studies. An empirical mediation study was conducted to find connections between burnout, perceived organizational support, and a work-family conflict when it plays the role of a mediator. It involved 404 Lithuanian women working in public and private organizations. Data were collected using an anonymous structured questionnaire, which had the total Cronach a = 0.917, meaning that the reliability of the questionnaire scales is validated. The results of the research were processed with SPSS software and an additional plugin - A. F. Hayes PROCESS. The study found that perceived organizational support negatively affects work-family conflict. Meanwhile, work-family conflict plays the role of a mediator in the relationship between perceived organizational support and burnout syndrome. Examining other relations showed that work-family conflict does not aggravate burnout syndrome, which means that these constructs have a negative relationship. The study also showed that perceived support from the organization does not reduce burnout, as there is a positive association between these constructs. Due to the scientific novelty of examining the relationship between perceived organizational support, work-family conflict, and burnout syndrome, where work-family conflict plays a mediating role, this relationship should be further explored in the academic community. Also, practitioners, such as heads of organizations, human resources specialists, should pay attention to the benefits of perceived organizational support in helping to reduce the work-family conflict experienced by employees. Keywords: burnout, burnout syndrome, emotional exhaustion, occupational burnout, work-family conflict, women, perceived organizational support. |
