| Abstract [eng] |
The main purpose of this master thesis is to identify the links between organizational climate, stress and burnout and (after analysing the characteristics of the respondents) to identify differences of these links by gender, age, sector of work and marital status. The thesis consists of three main parts: analysis of literature, research methodology and the results and conclusions. Given the interrelationship between organizational climate, stress and burnout, the first part discusses what an organizational climate is (how it is formed), what stress is (how it affects an employee) and what a burnout is (what its features and solutions are). After an analysis of the literature, conducted a study on the interrelationships and influences of organizational climate, stress and burnout. Differences in organizational climate, stress, and burnout averages by gender, age groups, sector, and marital status were also identified. Also conducted a quantitative study (submitted a questionnaire in cyberspace). With the questionnaire, searched whether employees feel safe in the work atmosphere, what the relationship between them and colleagues is, whether they tend to help each other and what their emotional state is. Also sought to find out whether respondents feel stress and burnout in the work atmosphere. 301 working respondents provided responses from the public and private sectors. Each statement had 5 possible answers according to the Likert scale. The results were analysed with SPSS statistical program. The reliability of the questionnaire was also determined, during which the values of the Cronbach alpha constructs of the organizational climate, stress and occupational burnout constructs were determined. It was performed a normality test of the distributions of the questionnaire constructs (Kolmogorov – Smirnov test) and in the further study used the methods of Mann Whitney U and Kruskall-Wallis H-tests. The results of the study were compared with similar studies performed by other authors. Research has shown that men value the organization's climate more favorably than women and experience less stress. It was found that the greatest stress is felt in the group of workers aged 60 and over, and workers aged 18-30 feel the greatest occupational burnout. In the public sector, the climate of organizations is found to be less valued by employees than in the private sector, with those living in partnerships experiencing the greatest burnout. It has also been found that in more favorable organizational climate, the level of stress among those working in organizations is lower. Occupational burnout has also been shown to increase with increasing stress. The organizational climate influences occupational burnout and stress mediates the link between the organizational climate and occupational burnout. Based on the results obtained during the research, it is recommended that the managers of the organizations take certain measures to manage the situation with regard to the employees working in the organizations, prevention actions - to monitor, analyse, plan and act. Collect as much information as possible during monitoring to help identify existing problems. The obtained information would allow to analyse the real situation and to compile the general emotional state of the organization's employees in terms of the organization's climate, stress and burnout. Continue to plan the sequence of specific actions to be used during the operational phase. People of working age should be offered more time for rest and leisure. Especially for people of working age the pace of these days is very stressful. There is often no time left for leisure, during which is necessary to rest emotionally, so it is advisable to organize your aspirations, priorities and values so that time is planned for work and personal life. The results of the study could be used in further research to improve the overall emotional state of employees in organizations. |
