| Title | The impact of corporate social responsibility on customer’s satisfaction / |
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| Translation of Title | Įmonių socialinės atsakomybės poveikis vartotojų pasitenkinimui. |
| Authors | Valiyeva, Surayya |
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| Pages | 75 |
| Keywords [eng] | This research aimed to analyze how the implementation of Corporate Social Responsibility components contribute to the customer satisfaction. It covers a broad range of concerns that must be taken into account in a business environment. Philanthropic, ethical, legal, and economic responsibilities will be included as the main factors. By using the statistical data analysis, the research found out how CSR strategies influence customer satisfaction. |
| Abstract [eng] | The Impact of Corporate Social Responsibility on Customer’s Satisfaction. |
| Dissertation Institution | Vilniaus universitetas. |
| Type | Master thesis |
| Language | English |
| Publication date | 2021 |