| Abstract [eng] |
The motivation science as a management activity gains more and more important role, because organizations while trying to achieve and sustain their competitivity want to provide their customers with quality services or products that are made by properly motivated personnel. For libraries this management activity is especially urgent as libraries attend wide and diverse range of customers. That is why in order to remain in competition the quality of services is significant as well as it has a great impact on constructive motivation to services attending stuff. There is a great amount of foreign authors’ motivation models suggested in the literature nevertheless these models cannot be simply mechanically adapted to Lithuania’s situation. It would be inexpedient because of cultural, social and economical differences (it should be taken into consideration). It is significant to pay attention to the aspect that most of motivation theories and models are mostly adapted to business sector. There is little mentioned about motivation of personnel from non-private sector. The goal of this Master degree paper is to analyze the theoretical aspects of motivation, to discuss Lithuanian libraries’ personnel motivation peculiarities. Motivation and reasoning process are explored here from the management point of view. The main tasks for this goal achieving are: motivation in this final paper work is defined; motivation theories, factors, methods and means are presented. Lithuanian libraries personnel’s motivation specific features are also discussed. The conception of Lithuanian library workers‘ motivation, basically, doesn‘t differ from the formulated principles of other general motivation theories, however, due to limited financial abilities the moral stimulation is used in library practice. It is of the utmost importance to have a clear motivation system, as well as the general manager as a main initiator of implanting the whole system. It is also important that the other librarian involve themselves into the proccess of creating the system. Library leaders are the ones who- for the most part- predetermine the success of staff motivation. Leader‘s personality and organizational skills using various motivational means in some cases may decrease the workers‘ dissatisfaction at work. The results of practical research are given in this final paper work. Since the motivation and its specific features of library personnel are little discussed in the literature, the research of chosen library personnel was done as a scientific examination. Its main aim was the identification of personnel motivation factors, their analysis in order to mark out the general and common aspects of motivation of Lithuanian libraries’ personnel. The questionnaire survey was done. The participation took 85 librarians. The results of the research showed that librarians would appreciate most the possibility to apply their abilities, friendly stuff, creativity at work and the opportunity to raise and improve their qualification. The interesting and prepossessing job is also very strong factor for deciding whether to change work or not. Also, it is stated that librarians are not pleased with the system of moral stimulation. Having this in mind, we can draw a conclusion that there is a lack of attention paid to the moral stimulation or a lack of understanding the significance of the system. On this point, librarians affirm that the situation would change for the better if the salaries increased, if the advanced technology were provided for daily work and if the working conditions improved. The biggest difficulties at work that decrease the motivation to work constructively and aim to achieve better results is the insufficiency of well prepared documentation, bad planning and the lack of theoretical knowledge. At the end of this paper work there are conclusions and used literature and other information sources list and appendix. |
