Title Klientų aptarnavimo sistemų tyrimas /
Translation of Title Customer support systems research.
Authors Buškus, Adomas
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Pages 34
Keywords [eng] CRM ; customer ; support
Abstract [eng] In this thesis we look into the customer relationship management systems evolution, functions and technologies. Discuss general customer support systems tools. We present objective customer support system, which give possibility to apply this system to the different business activities.
Type Master thesis
Language Lithuanian
Publication date 2007