| Abstract [eng] |
Organization – is an alive system, which can grow, prosper and vanish, because different people meet in this system, which have their own interests, demands, wishes and valuables. Conflicts are not only the reason of a negative microclimate, conflicts are responsible for the internal communication, conflicts disturb the team work, and the team work is responsible for the organization activity’s productivity and quality. In the modern world the planning of the team work is understood as a factor which warrants the more effective activity and success. The organization which grounds its activity on team work creates conditions to develop more quickly, to learn more effectively, to use knowledge which is learned, to save time, to look for innovations and to implement them. Such manner of activity lets employees to integrate and to link the information by the means, which would be impracticable for the individual employee. The value of properly collected and effectively working team is obvious and invaluable. Unfortunately, conflicts arise in the teams too, and the reasons of these conflicts can be social (different valuables, creeds and education), and working (which appear because of the implementation of given task). It is obvious that conflicts have impact on team work. This is why it is necessary to foresee what strategy will be the most appropriate when the conflict will arise. It is necessary to solve arising conflicts quickly, effectively and correctly, seeking that organization would prosper and would stay solid, balanced and the activity of the team would be effective. Only then conflict situations will not make any harm and they will give you some benefits: they will encourage employees to act, new attitudes will be clarified, cooperation will become more active and the bigger creativity of the employees will unfold. |
