| Abstract [eng] |
Increasing competition in the economy encourages companies to provide a favorable settlement for it‘s clients through the sale of goods delaying the final payment deadline. Until the credit granted to the customer is not recovered, there is credit risk, which means that the customer may not be able to pay his debt on time, and even pay it at all. Research shows that buyers’ debt part in all short-term assets is 20-25 percent, which indicates that the buyers’ debt management has a significant impact on company’s operational efficiency. In order to avoid debt, the company must assess risk of each potential client by gathering all necessary information and carrying out a systematic analysis, covering both financial and non-factor evaluation. Thus, the subject of the work is the client-risk assessment in company. The aim of the work is after examination theoretical aspects of client-risk assessment to set a generalized client-risk assessment model and test it in practice. In order to achieve objectives, such tasks are considered: • after defining client-risk assessment on company’s site, to analyze capabilities of information about potential customers collection and analysis; • to examine the financial and non-financial indicators choice for client-risk assessing; • on the basis of theoretical knowledge to develop a generalized client-risk assessment model by choosing key financial and non-financial indicators and setting out the methodology of the model; • after investigating a generalized client-risk assessment model for practical applications for Lithuanian companies to make the necessary changes. After examination of the theoretical aspects of client-risk assessment, it was found that for client-risk assessment the most commonly is used credit scoring model based on customers grouping in the risk groups according to their characteristics, which are considered on financial and non-financial indicators analysis. The most common financial indicators are selected from the four main groups of indicators: liquidity, profitability, debt and equity and efficiency (turnover); non-financial indicators – from three groups: the business activities, products (services) and management. According to the theoretical knowledge it was developed generalized client-risk assessment model, which has been tested on AB “Kauno tiekimas”. The results showed that after certain modifications, the generalized client-risk assessment model may be used in Lithuanian companies practice. The paper consists of an introduction, three parts, conclusions and summary in Lithuanian and English. The main material is described in 64 pages including 38 tables and 9 figures. It also contains three annexes. A list of used literature contains of 65 sources. |
