| Abstract [eng] |
This master work examines value creation to the consumers through marketing comunications. Objective of master‘s work is to exectute theoretical studies of value creation and to check thse studies empirically. The master works contains of three main parts. The first part of master work includes theoretical analysis of value, value creation process, relationship marketing and new consumer marketing theories, marketing communications. The second part of the master work includes analyses of international companies, sunstrated theoretical consumer value creation model, methodical rules and empirical research, the purpose, task and the suggestions of the research. The third part of the masters consists of research analysis of the qualitative and quantitative data results, generalization of the research rezults, giving suggestions and recommendations. The master work presents theoretical and empirical researches results and recommendations. There are used 13 tables, 37 pictures and 2 additions in order to illustrate the theoretical and ampirical results in master work. There are used 50 sources of scientific literature in Lithuanian and English in master work. |
