Title The impact of consumer engagement with gamified branded apps on gameful experience in emerging markets: an empirical study /
Authors Abbasi, Amir ; Hollebeek, Linda Desiree ; Hassan, Maria ; Ting, Ding ; Salm, Eliis ; Dikčius, Vytautas
DOI 10.15388/omee.2024.15.11
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Is Part of Organizations and markets in emerging economies.. Vilnius : Vilniaus universiteto leidykla. 2024, vol. 15, no. 2(31), p. 216-247.. ISSN 2029-4581. eISSN 2345-0037
Keywords [eng] branded mobile apps ; consumer engagement ; emerging markets ; gameful experience ; gamification ; gamified mobile apps ; social exchange theory
Abstract [eng] Drawing on social exchange theory, this article examines how consumers’ engagement with gamified branded mobile apps impacts different aspects of their gameful experience, which comprises accomplishment, competition, challenge, immersion, guidance, playful experience, and social experience. We test the proposed conceptual model by drawing on data collected from 319 adult gamified app users from the emerging market of Pakistan, which was analyzed by using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that consumers’ engagement with gamified branded mobile apps in the emerging market context impacts each of the studied gameful experience dimensions, raising important theoretical and practical implications, as discussed in the article’s final section.
Published Vilnius : Vilniaus universiteto leidykla
Type Journal article
Language English
Publication date 2024
CC license CC license description