| Abstract [eng] |
The aim of the Master's thesis is to analyse and empirically investigate the relationship between organisational culture and work engagement, organisational trust and psychological safety. The Master's thesis consists of 6 parts: analysis of scientific literature, research methodology, analysis of the results, discussion, conclusions, suggestions and limitations of the study. The literature review section analysed the concepts, factors, importance and interrelationships of organisational culture, work engagement, organisational trust and psychological safety, based on research conducted by other authors. In order to analyse the relationship between the variables of the study, a quantitative study was conducted. 284 respondents from different cities in Lithuania and working in different sectors of the organisation were gathered and accessed online via social networks and the apklausa.lt portal through a structured, anonymous questionnaire. The Cronbach's alpha coefficients for the construct reliability of the variables in this study are greater than 0.7, so the questionnaire scales are considered reliable. The data obtained were analysed using IBM SPSS Statistics software, with the A. F. Hayess Process plugin and additional data analysis using Smart PLS software. The results showed that organisational culture and its three dimensions (performance emphasis, reward orientation and coordination and integration) had a significant impact on work engagement. Organisational culture had the strongest impact on organisational trust, while when analysed by the dimensions of culture, reward orientation, goal settings and accomplishment and member‘s participation had a significant impact on trust. The study did not confirm a statistical effect of moderated mediation effect of psychological safety and organisational trust on the relationship between organisational culture and work engagement, and did not find a direct and mediating relationship between organisational trust and work engagement. The analysis of the additional adapted model showed that psychological safety proved to be a mediator that increases the positive relationship between organisational culture and work engagement. Positive perceptions of organisational culture were found to have a significant positive effect on psychological safety. In the discussion part, the comparison of the results of this study with the findings of other research works allowed to evaluate and validate the existing results on the effects of organisational culture styles on work engagement. The suggestions and limitations of the study provide practical suggestions for the design of organisational culture elements that would be suitable for enhancing work engagement and organisational trust, and suggest future research in more specific sectoral groups of organization or in the application of other constructs of organisational trust to test the effects of trust on work engagement. |
