| Abstract [eng] |
This quantitative, cross-sectional research design study was aimed at examining the relationship between BPR and the efficacy of harnessing digital transformation in bringing about better outcomes from various business processes involved in charitable organizations. Through a comprehensive review of literature, this study revealed that digital transformation in charitable organizations is a way of technologically solving issues and enhancing the delivery of services, productivity, and capability to fulfil social functions. Digitalization was shown to play a vital role in solving global issues, for example the achievement of the sustainable development goals like Zero Hunger through charitable organizations. The study also found out that Business Process Reengineering significantly improves the effectiveness of Digital Transformation efforts in charitable organizations. Specifically, the higher the level of Business Process Reengineering implementation, the greater the effectiveness. This study revealed BPR to be strategic approach in digital transformation initiatives. The findings of this study indicated that the extent to which the organization depends on Business Process Engineering has a positive impact on the effectiveness of Digital Transformation. This study revealed that training has a positive effect on digital transformation effectiveness and that the effectiveness of the Digital Transformation does not depend on the size of the charity organization. |
