| Title |
Management and prevention of violence experienced by nurses from patients and their relatives / |
| Authors |
Gailienė, Kamilė ; Istomina, Natalja ; Urbanavičė, Rita |
| DOI |
10.2478/prolas-2025-0007 |
| Full Text |
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| Is Part of |
Proceedings of the Latvian Academy of Sciences. Section B. Natural, exact, and applied sciences: 83rd international scientific conference on Medicine and health sciences of the University of Latvia: maternal, child health and neurology.. Warsaw : De Gruyter Brill Sp. z o.o. 2025, vol. 79, no. 1/2, p. 101-102.. ISSN 2255-890X. eISSN 1407-009X |
| Keywords [eng] |
violence ; nurses ; management ; prevention ; patiens and their relatives |
| Abstract [eng] |
Background. Violence against nurses from patients and their relatives is a serious worldwide problem, which leads to significant psychological and physical harm to nurses. Effective management and prevention strategies are crucial to ensuring a safe work environment for nurses and improving the quality of patient care. Aim. To identify applicable preventive measures for violence experienced by nurses from patients and their relatives and assess their effectiveness from the nurses’ perspective. Methods. A quantitative research method – questionnaire survey was developed by The European Dialysis and Transplant Nurses Association/European Renal Care Association (EDTNA/ERCA). The study included 161 general practice or advanced practice nurses working in two Vilnius healthcare institutions specializing in mental health care. The data was collected from 09 of December 2024, to 17 of January 2025. The data was processed using Microsoft Excel and the processed data was transferred to IBM SPSS Statistics for analysis. The study was conducted according to the ethical standards. Results. The highest number of respondents reported the following preventive measures: training on communication skills (94,4%), training on violence avoidance techniques for nurses (91,9%) and written rules or strategies on violence and aggression in the workplace (78,9%). The least used preventive measure is an educational booklet for nurses who have experienced violence and aggression (21,1%). The most effective measures from nurses’ perspective are: periodic training in violence de-escalation techniques, appropriate communication with the patient, including listening, understanding and empathy, and periodic updating of knowledge on the concept of violence management and prevention measures. Conclusion. The most applicable and effective preventive measures are more practical than theoretical – various periodic training, such as violence de-escalation techniques and appropriate communication with patients, including respect and empathy. Acknowledgements. The authors declare no conflicts of interest. No funding. |
| Published |
Warsaw : De Gruyter Brill Sp. z o.o |
| Type |
Conference paper |
| Language |
English |
| Publication date |
2025 |
| CC license |
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