Title Assessment of quality of social services in lithuania: context of conceptions of quality and assessment criteria /
Translation of Title Socialinių paslaugų kokybės vertinimas Lietuvoje: kokybės sampratų ir vertinimo kriterijų kontekstas.
Authors Kazlauskienė, Aušra ; Ostrauskienė, Inga
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Is Part of Socialiniai tyrimai = Social research.. Šiauliai : VšĮ Šiaulių universiteto leidykla. 2010, nr.1(18). ISSN 1392-3110
Keywords [eng] Social services ; Quality of services ; Quality assessment
Abstract [eng] No unified and systematic quality management in social services has been developed in Lithuania. All research works on quality management in social services so far were carried out not at the national level but at the level of one service institution or municipality. Besides, quality management of general and social care services (except for quality management of social wardship services) takes place within a municipality as well. This is one of the first attempts to provide a general review of the assessment of the quality of social services in Lithuania, explaining the conceptions of quality and assessment criteria.
Published Šiauliai : VšĮ Šiaulių universiteto leidykla
Type Journal article
Language English
Publication date 2010