Title |
Assessment of quality of social services in lithuania: context of conceptions of quality and assessment criteria / |
Translation of Title |
Socialinių paslaugų kokybės vertinimas Lietuvoje: kokybės sampratų ir vertinimo kriterijų kontekstas. |
Authors |
Kazlauskienė, Aušra ; Ostrauskienė, Inga |
Full Text |
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Is Part of |
Socialiniai tyrimai = Social research.. Šiauliai : VšĮ Šiaulių universiteto leidykla. 2010, nr.1(18). ISSN 1392-3110 |
Keywords [eng] |
Social services ; Quality of services ; Quality assessment |
Abstract [eng] |
No unified and systematic quality management in social services has been developed in Lithuania. All research works on quality management in social services so far were carried out not at the national level but at the level of one service institution or municipality. Besides, quality management of general and social care services (except for quality management of social wardship services) takes place within a municipality as well. This is one of the first attempts to provide a general review of the assessment of the quality of social services in Lithuania, explaining the conceptions of quality and assessment criteria. |
Published |
Šiauliai : VšĮ Šiaulių universiteto leidykla |
Type |
Journal article |
Language |
English |
Publication date |
2010 |