Title Implementation of quality management systems: changes in personnel management /
Translation of Title Kokybės vadybos sistemų diegimas: pokyčiai personalo vadyboje.
Authors Žičkienė, Skaidrė ; Daševskienė, Inga
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Is Part of Socialiniai tyrimai. 2009, nr.3(17), P. 143-151.. ISSN 1392-3110
Keywords [eng] Quality management systems ; Personnel management ; Personnel policy ; Strategy of organisation
Abstract [eng] Organisations in Lithuania as well as in foreign countries are aware of the importance of implementing effective quality management systems. However, due to the lack of information or knowledge, some structural parts of these systems lack attention or are functioning not well enough. In comparison to other European countries, the implementation and adaptation of the quality management systems in Lithuania is a relatively new and innovative field, as only a small number of organisations have introduced them. Furthermore, the total quality management in business environment is perceived too narrowly and quite often is associated with acquiring a certificate. The organisations that have already implemented quality management systems already realized the crucial role of the personnel management realising the principles of total quality management. The undeniable truth is that the strategy of organisation and the principles of personnel management are closely related.
Type Journal article
Language English
Publication date 2009