Title Neverbalinės komunikacijos įtaka darbuotojų santykiams paslaugas teikiančiose organizacijose /
Translation of Title Non-verbal communication influence for the relationship of employees in service providing enterprises.
Authors Vveinhardt, Jolita ; Almintaitė, Jolita
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Is Part of Ekonomika ir vadyba: aktualijos ir perspektyvos.. Šiauliai : Šiaulių universiteto leidykla. 2008, nr. 4(13), p. 398-405.. ISSN 1648-9098
Keywords [eng] Communication ; Service providing enterprises ; Relationship of employees
Abstract [eng] In article is trying to investigate what is the language influence for relationship of employees and the obstacles communication, whose have influence of the better work efectivity and to the reults of organization job. Communication is one of many aspects, it means that at the same time you can exchange information, minds, experience. While you‘re exchanging information you can use verbal or non-verbal language. In this paper you can find detailed invertigation of non-verbal communication (body language) which leads verbal communication and which help‘s to agree or disagree with word‘s being told. Communicating in group of people, while giving and taking information is going, giving orders by body showing signs can be interpreted negatively. That‘s why reaching own or organization goals important to know body language and use it correctly. The objects of research is non-verbal communication influence to the relationship of employees. A lot of definitions of communication reveal the complexity and variety of interpersonal relations. Graphic models of communication processes allow to imagine the functioning of the communication process, what are the main parts it consists of and why every part is important for the process of communication? Effective communication improves the relations of the employees, their productivity. People understand one another better, learn about the problems they collide while working and what is the best way to solve them. It is very important for... [to full text].
Published Šiauliai : Šiaulių universiteto leidykla
Type Journal article
Language Lithuanian
Publication date 2008