| Abstract [eng] |
The master thesis analyses the application of information communication technologies in social work with elderly people. In order to further substantiate the research problem, two problematic questions were raised: how information communication technologies are used in social work with the elderly; what experiences of social workers and the elderly are revealed in the use of information communication technologies. The object of the study: experiences of using information communication technologies in social work. The aim of the study: to identify the experiences of using information communication technologies in social work. The objectives of the study are: to describe the concept of social work with the elderly, based on the analysis of the scientific literature; to identify the objectives and obstacles of the application of information communication technologies in social work, based on the experiences of social workers; to reveal the experiences of the elderly in the application of information communication technologies; and to identify the opportunities for the application of information communication technologies in social work, based on the analysis of experiences of the social workers and the elderly, based on the results of the qualitative study. The study was carried out using a qualitative research approach and semi-structured interviews. The data were processed using content analysis method. The participants were 6 social workers providing social services and 6 elderly people receiving services. Conclusions: based on the analysis of scientific literature, the possibilities of applying information communication technologies in social work are revealed. It has been shown that modern social work is becoming increasingly technology-oriented, with the social worker playing a key role, but also the service user; information and communication technologies play an important role in social work with the elderly among the elderly. Independence from others, increased independence, the ability to use electronic services themselves, increased communication and a reduction in isolation; integrating information communication technologies into social work with older people can increase their level of self-expression and self-confidence, promote independence and social contacts; the analysis of the data from the qualitative study has highlighted that social work is no longer becoming dependent on information communication technologies. Social workers and older people can achieve positive results by applying information and communication technologies in their lives and activities. |
