| Abstract [eng] |
The links between technostress, employee burnout, work engagement and work-life balance. Goda Babinskaite, Vilnius, Vilnius University, 2023, 76 pages. The COVID-19 pandemic has brought a sudden change in the organisational environment. The use of information and communication technologies has become inevitable in most workplaces and has created favourable conditions for the emergence of a techno-stressful working environment. Organisational outcomes associated with technostress are employee burnout and work engagement. As the boundary between work and non-work environments is blurring, it is important to investigate the implications of the characteristics of the work environment - technostress creators and inhibitors, employee burnout and work engagement - for the work-life balance of employees. The aim of this study is to establish the relationship between the technostress creators and inhibitors, employee burnout, work engagement, and work-life balance. The study involved 190 respondents working in a remote, hybrid or contact work model, and the research method was a questionnaire survey. The instruments were the Bakker (2014) Job Demands-Resources Questionnaire Exhaustion Scale, the short version of Utrecht Work Engagement Scale (UWES) (2019), the Work-life Balance Scale of Brough et al. (2009), and Ragu-Nathan et al. (2008) Technostress Creators and Inhibitors Scale. The results revealed significant links between the studied variables and socio-demographic characteristics. Technostress creators, inhibitors, work engagement, employee burnout and work-life balance were found to be interrelated phenomena. Technostress creators and inhibitors were found to be important in predicting employee engagement, burnout, and work-life balance. It is confirmed that employee burnout acts as a mediator in the relationship of technostress creators with work-life balance and in the relationship of technostress inhibitors work-life balance. |
