| Abstract [eng] |
The object of master thesis – e-government models. The aim of this work is to evaluate theoretical aspects of implementing e-government models and to analyze the practice of this idea in Lithuanian municipalities. Primary tasks of the work: to evaluate the practice of e-government implementation among EU countries; to reveal the concept and essence of e-government; to analyze models of e-government implementation; to measure the progress of implementing e-government in public administration institutions; to accomplish the evaluation of e-government situation in Vilnius municipality and to foresee the primary trends for development. The application of methods of theoretical problem analysis, scientific literature analysis, logical comparative analysis and synthesis, filing and classification, concept modeling and descriptive statistics, has presented the conclusion that public services for consumers and business, that were confirmed by EC in March, 2001, are not widely used. The survey has presented that only a tenth of all respondents have used the electronic services that are provided by the municipality of Vilnius city (the most popular service is electronic registration in health centre). Despite the fact that internet page of Vilnius city municipality is acknowledged as one of the best among Lithuanian municipalities, the survey has presented that only a fifth of participants of the survey had visited this portal for the purpose of information search. Though, the municipality of Vilnius city presents a wide range of electronic services, the survey has presented that citizens of the city do not use these services due to the lack of information. Master thesis might be useful for municipalities, their personnel and citizens of Lithuania, who seek to get more information about the application of e-government ideas in Lithuania and other countries, also about electronic public services. |
