| Abstract [eng] |
The Master‘s thesis concerns with the problem of quality of services rendered by higher educational institutions. It contains the question posed revealing both employers‘ viewpoint on knowledge acquired by employees while studying and quality of services provided at Lithuanian universities. The thesis presents the analysis and systematization of material published by various (both Lithuanian and foreign) authors, and tests /the research conducted, associated with the quality of services rendered by higher educational establishments and the quality of curricula (of management/business administration). It also reveals the detailed analysis of the core of need for higher education, the attitude towards the quality of studies in Lithuania and the relationship between the quality of higher education and changes in labour market. On the grounds of the research conducted the stated hypothesis has been proved, since the majority of the heads of organizations questioned are dissatisfied with Lithuanian higher educational system and the quality of services rendered by it in Lithuania. |
