| Abstract [eng] |
The Master’s degree thesis analyses the peculiarities of activity quality of Siauliai pre-school educational institution “Zibute” as well as possibilities of the quality improvement. The conceptual part investigates the main aims and principles of educational reform, management of educational institutions, explains the conception of quality, the system of complex activity evaluation and peculiarities of internal audit methods instilling in educational institutions. The investigative part presents PEST, SSGG analyses of pre-school educational institution “Zibute” and summarises the company’s total activity. The questionnaire survey of educational service users was made, the aim of which was to find out the educational service users’ opinion about the services rendered by the pre-school educational institution “Zibute”: the quality of children upbringing and care. The “Paciolis” audit analysis was performed and conclusions were given. Basing on the documents regulating the company’s activity the work quality of the main activity spheres was analysed. The following methods were employed for the Master’s degree thesis: scientific literature analysis, metaanalysis, analysis of the legal acts regulating the activity of pre-school educational institutions, analysis of the company’s internal documents, internal audit methods application possibilities in pre-school educational institution according to the six main spheres of the company’s activity. The findings of the research and the conclusions given confirm the scientific hypothesis formed at the beginning of the work: while evaluating the educational institutions’ activity the focus of attention changes - from being interested in the results only one proceeds to being interested in the process itself and in its quality. The quality of the pre-school educational institution’s “Zibute” activity manifests itself through creation of the company’s philosophy and vision, performance of its mission, realization of its strategic aims and tasks - all this being assessed systematically and according to the plan. The Master’s degree thesis analysis the ways to improve the efficiency of preschool educational institution’s activity when competition among such companies rises. It is established how the educational institution meets the requirements of the modern educational policy. |
