| Abstract [eng] |
The spread of Internet and the development of electronic mass media have made a significant impact on traditional mass media means. The circulation of newspapers and broadcast media ratings have been falling down. As a result, mass media journalists and researchers have started searching for ways for traditional mass media to retain its audience. They all have come to conclusion that readers, viewers and listeners should be involved into the formation of the mass media content. However, this is possible to happen only if journalists and editors devote more attention to the audience’s feedback – the reflection of the public agenda. The object of this work is an overview of Lithuanian newspapers of the last three years. The goal of this work is to investigate the reflection of the audience’s feedback in the Lithuanian mass media. The tasks of this work are: to distinguish direct and indirect feedback, to analyze positive and negative feedback’s impact to mass media content; to explain the impact of public agenda; to analyze the conditions for a two-way communication model in the mass media; to expose the feedback as a competitive advantage; to research the content of two Lithuanian newspapers to estimate the effectiveness of feedback in Lithuanian mass media. The research findings have revealed that Lithuanian newspapers use several means of feedback. However, the latter is not published on the daily basis. Furthermore, different sources of feedback were discovered in the newspapers. Feedback was coming from mass media audience, various political institutions and media regulation organizations. In addition, it was discovered that newspapers use feedback not only to investigate the needs of audience or to generate ideas for new topics. Feedback is also used to endorse editors’ point of view and is a back-up of an open criticism. Finally, the research has also demonstrated that feedback is rarely used to form the content of newspapers. Consequently, there are no favorable conditions for a two-way communication model in the Lithuanian mass media. Today’s Lithuanian mass media, being apathetic to the public interest, unwilling to search for new opportunities to improve media quality, and lacking differentiating outlooks, demonstrates that feedback does not play a major role in the Lithuanian newspapers. |
