| Abstract [eng] |
SUMMARY 64 pages, 25 tables, 17 figures, 56 literature sources. The aim of this master's thesis is to examine the influence of strategic thinking, skills, and creativity of managers on business process management decisions, based on an analysis of these concepts. This academic work consists of three parts: a literature review, research methodology, analysis and evaluation of research results. The literature review revealed that strategic thinking is one of the core competencies of a manager, encompassing logic, creativity, the ability to forecast the future, and multidimensional thinking. These attributes help in making decisions focused on innovation and adaptation to a changing environment, thus aiming for the long-term success of the organization. It was also found that managerial skills - technical, human, and conceptual skills - are important. Research shows that specialized knowledge, analytical thinking, teamwork, the promotion of collaboration, and the ability to view the organization as a whole contribute to making effective decisions. From this, it was concluded that the factor of creativity has a significant impact on both strategic thinking and managerial skills, and therefore, it was included as an additional research variable that can significantly strengthen and enhance the effectiveness of business process management decisions. The results of the quantitative study showed that five out of seven hypotheses were confirmed. It was determined that managerial skills have a direct positive effect on business process management decisions, while creativity has a positive effect on decision-making through strategic thinking and skills. It also became clear that creativity directly promotes both strategic thinking and the strengthening of managerial skills. However, the study found that neither strategic thinking nor creativity has a direct influence on business process management decisions. The conclusions of the master's thesis summarize all three parts of the work and present recommendations. |
